Privacy Policy for Shadoo Electronics
Effective Date: January 25, 2025
Shadoo Electronics (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our business, including through our website, physical stores, and customer services. By engaging with Shadoo Electronics, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Name
- Contact details (e.g., email address, phone number, mailing address)
- Payment information (e.g., credit/debit card details, billing address)
- Identification documents (where legally required for verification purposes)
1.2 Non-Personal Information:
- Browsing data (e.g., IP address, browser type, operating system)
- Cookies and tracking technologies
- Purchase history and preferences
- Feedback and reviews
1.3 Information From Third Parties:
We may receive information from trusted third-party sources, such as payment processors or marketing partners, to enhance our services.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To provide customer support
- To communicate about promotions, offers, and updates
- To improve our products, services, and website
- To comply with legal obligations
- To detect and prevent fraud or other security issues
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following scenarios:
3.1 With Service Providers:
We work with trusted third parties to perform business functions, such as:
- Payment processing
- Order delivery
- Website hosting and maintenance
- Marketing and analytics
3.2 Legal Obligations:
We may disclose your information if required by law, legal processes, or to protect our legal rights.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal requirements.
- Objection: Object to the processing of your personal information for specific purposes, such as marketing.
- Data Portability: Request a copy of your personal information in a portable format.
To exercise your rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies.
8. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. Significant changes will be communicated to you directly where possible.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Shadoo Electronics
Email: info@shadoo.ae
Phone: +971-6-5628102
Address: Sheikh Mohammed Bin Rashid Al Maktoum Street – Al Jurf 3 – Ajman – United Arab Emirates
Thank you for trusting Shadoo Electronics with your personal information.